Privacy Policy for activeplc.com
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, feature utilization metrics, and session duration statistics. This information is collected through automated logging systems, cookie tracking, and analytics tools and may include time spent on specific pages, navigation patterns, and feature preferences. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including service optimization, user experience enhancement, performance monitoring, and security maintenance, which enables us to improve site functionality, detect technical issues, and personalize user experience. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes email address, username, password hash, account creation date, subscription status, and billing information. This information is collected through registration forms, account updates, and subscription processes and may include payment details, communication preferences, and account settings. The source of this data is direct user input during account creation and management. We process this information for account administration, service provision, security verification, and communication purposes, which enables us to maintain secure user accounts, process transactions, and provide customer support. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes name, professional title, company affiliation, profile picture, and biographical information. This information is collected through profile creation forms, social media integration, and manual updates and may include professional interests, expertise areas, and network connections. The source of this data is user-provided information and linked professional accounts. We process this information for networking facilitation, content personalization, professional relationship management, and community engagement, which enables us to enhance user interactions, provide relevant content, and facilitate professional connections. The legal basis for this processing is our legitimate interests in operating and improving our professional platform.
Your Rights:
Right to Access: You have the right to access your personal data that we process and receive confirmation about how we use it. This includes the ability to view your stored information, request copies of your data, and understand how your data is being used. To exercise this right, you can submit a formal request through our dedicated data access portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to confirm your identity.
Right to Rectification: You have the right to correct any inaccurate personal data we hold about you and to complete any incomplete personal data. This includes the ability to update contact information, correct profile details, and modify account preferences. To exercise this right, you can use our account settings interface or submit a correction request through our support system. We will process your request within 15 business days and may require account verification, supporting documentation, and specific details about the information to be corrected.
Right to Erasure: You have the right to request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to delete your account, remove specific data points, and withdraw processing consent. To exercise this right, you can initiate an account deletion request through our privacy center or contact our data protection officer. We will process your request within 30 days and may require password confirmation, written confirmation of deletion intent, and identity verification documents.
Right to Restrict Processing: You have the right to limit how we use your personal data when you have legitimate reasons for doing so. This includes the ability to pause data processing, limit data usage to specific purposes, and temporarily suspend account activities. To exercise this right, you can adjust your privacy settings or submit a processing restriction request. We will respond within 15 days and may require account ownership verification, specific processing restriction details, and confirmation of restriction scope.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller. This includes the ability to export your data, transfer information between services, and receive data copies in standard formats. To exercise this right, you can use our data export tool or submit a portability request through our privacy center. We will fulfill your request within 30 days and may require identity verification, format specifications, and destination details.Data Processing and Security Measures
We process Service Data which includes user account details, service preferences, usage patterns, and feature configurations. This processing involves automated collection, analysis, and storage, enabling us to provide personalized services and optimize performance. For example, this includes customized workflow configurations and user-specific settings. The legal basis for this processing is legitimate business interests and contractual necessity, specifically to deliver and improve our services based on user interaction patterns.
We process Technical Data which includes device information, IP addresses, browser types, and system logs. This processing involves automated collection and analysis, enabling us to ensure service compatibility and optimal performance. For example, this includes adapting our interface for different devices and tracking system performance metrics. The legal basis for this processing is legitimate interests, specifically maintaining service reliability and security.
We process Communication Data which includes email correspondence, support tickets, and chat logs. This processing involves storage, analysis, and categorization, enabling us to provide effective customer support and service communication. For example, this includes maintaining support history and tracking issue resolution. The legal basis for this processing is legitimate interests and contractual necessity, specifically to maintain effective communication channels.
We process Transaction Data which includes payment records, service subscriptions, and billing information. This processing involves secure storage and automated processing, enabling us to manage subscriptions and financial operations. For example, this includes processing recurring payments and generating invoices. The legal basis for this processing is contractual necessity and legal obligations, specifically to fulfill our service agreements and comply with financial regulations.
We process Preference Data which includes user settings, notification preferences, and customization choices. This processing involves storage and application of user-defined parameters, enabling us to deliver personalized experiences. For example, this includes remembering display preferences and communication preferences. The legal basis for this processing is legitimate interests and user consent, specifically to provide customized services.
Security Implementation
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
Regular third-party security audits verify our compliance with international security standards and best practices.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and approved certification mechanisms. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001 standards, GDPR requirements, and regional data protection regulations, ensuring compliance with international privacy laws. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: Retained for the duration of active account plus 24 months for account recovery and security purposes
Usage Data: Retained for 12 months to analyze service patterns and improve user experience
Transaction Records: Retained for 7 years to comply with financial regulations and tax requirements
Communication History: Retained for 36 months to maintain service continuity and support history
Technical Logs: Retained for 6 months for security monitoring and system optimization
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for activeplc.com
Essential cookies serve fundamental functions for basic website operations. These cookies process authentication tokens, security parameters, and session data to enable core website functionality. In our context, these cookies maintain secure user sessions, verify access permissions, and ensure technical stability across the platform.
Essential cookies are fundamental to website functionality. These cookies manage user authentication, maintain security protocols, and ensure technical stability. We use them specifically for:
– User authentication
– Security measures
– Basic site operations
– Session management
– Technical stability
Functional cookies enhance your experience by remembering your preferences. They enable:
– Language preferences
– Region-specific content
– User interface customization
– Feature optimization
– Personalized settings
Analytics cookies help us understand user behavior. They collect information about:
– Page interactions
– Navigation patterns
– Feature usage
– Session duration
– User preferences
Performance cookies assess and improve website operation by:
– Monitoring site speed
– Identifying technical issues
– Optimizing content delivery
– Analyzing user experience
– Tracking system performance
You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings
For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency
California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information
Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights
Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring
For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for activeplc.com and covers all associated services within the industry.